Wednesday, October 31, 2007

Texas Department of Rehab Services/DARS - 9.6 ADA Rating

Business name and location: Texas Dept. of Rehab. Services (DARS), New Braunfels, TX

Date/Month and Year rated/visited: 10/07

Our ratings are based on a scale of 0-10 (10=Best) plus an overall thumbs up or thumbs down. “No” answers are worth zero (0).

1) Disabled Person, wheelchair (WC) Parking spaces well marked? 10
2) Adequate number of WC parking spaces? # 9
3) Ramp from parking lot too steep? NA
4) Employee opened door for you? NA
5) Automatic doors or DP button? 10
6) Doorway step/lip WC friendly? 10
7) Electric cart-chair available/offered? NA
8) Store flooring WC friendly? NA
9) Seating WC friendly? 9
10) Seated (if by hostess) away from busy (less desirable) area? N/A
11) Were you asked if you would like a booth (is available)? N/A
12) Was food hot (if applies)? NA
13) Food quality: NA
14) Overall cleanliness of dining room: NA
15) Restroom accessibility: 9 HC sink too!
16) Restroom cleanliness and supplies: 9 (hard to press soap dispenser)
17) Would you recommend to a friend/go there again? 10
18) Number of times your likely to go back in the next year? 1
19) Any other ratings or comments, such as obvious health code violations (describe): This is the most user friendly government offices I've ever visited. From access to kind caring employees. Diana was especially helpful. Of course access issues are their territory, but think of the last time you visited the DMV or Post Office, and there's no comparison... Excellent service. 10!

Thumbs up or thumbs down? Thumbs Up! Total Average rating 0.0

ADA Rater (initials or assigned site registration #): ks

Note: ADA and Service Business Ratings, is a private organization designed to assist those with disabilities choose where they will shop. We are in no way affiliated with any government agencies, although we will report obvious ADA or health code violations to the governing agencies.

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