Thursday, October 11, 2007

ADA Rating (4.4) McDonalds

Business name and location: NAME, 1201 N Ih 35 (at Loop 337), New Braunfels, TX
Date/Month and Year rated/visited: 9/07

Our ratings are based on a scale of 0-10 (10=Best) plus an overall thumbs up or thumbs down. “No” answers are worth zero (0).

1) Disabled Person, wheelchair (WC) Parking spaces well marked? 9
2) Adequate number of WC parking spaces? 7
3) Ramp from parking lot too steep? 5
4) Employee opened door for you? 0
5) Automatic doors or DP button? 0
6) Doorway step/lip WC friendly? 0
7) Electric cart-chair available/offered? NA
8) Store flooring WC friendly? 9
9) Seating WC friendly? 10
10) Seated (if by hostess) away from busy (less desirable) area? N/A
11) Were you asked if you would like a booth (is available)? N/A
12) Was food hot (if applies)? 9
13) Food quality: 4
14) Overall cleanliness of dining room: 5
15) Restroom accessibility: Not used/rated
16) Restroom cleanliness and supplies: Not used/rated
17) Would you recommend to a friend/go there again? 3
18) Number of times your likely to go back in the next year? 0
19) Any other ratings or comments, such as obvious health code violations (describe): A "Red Box" video rental vending machine as been recently placed on the raised walkway next to the building, between the wheelchair ramp and the doors. Their is just barely enough room for a wheelchair to pass, and I had to be pushed past it because I was concerned that I may accidentally roll off the curb and fall to the parking lot. Also while my wife was struggling to push (eventually she had to pull) my wheelchair in through the door, in which the bottom of the doorway metal frame is way too high (with no concrete build up), no employee inside the McDonalds (which was not busy) came to assist us. We struggled for 15-20 seconds to get through the door. Rating 1.

Thumbs up or thumbs down? Thumbs Down! Total rating 62. Average rating 4.4

ADA Rater (initials or assigned site registration #): ks

Note: ADA and Service Business Ratings, is a private organization designed to assist those with disabilities choose where they will shop. We are in no way affiliated with any government agencies, although we will report obvious ADA or health code violations to the governing agencies.

We do not charge businesses for our service, as we hope to improve access issues without the need for government involvement. We will be rating all businesses we shop at, in the course of our "normal" life. However, if you feel your business would rate highly using our criteria, and would like us to rate you, contact us now for details.

If your business received a low rating, and you have made corrections on the items, we welcome you to contact us to request another visit. Your new rating will be posted, based upon the results of that visit.

If you have a comment about a rating feel free to add one at the end of the applicable blog/rating (moderated).

If you would like to become an ADA Rater please email us.

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